HubSpot
4.4 AI 销售与 CRM 自动化
AI-powered Smart CRM with Breeze agents and 100+ embedded AI features across sales, marketing, and service.
免费版 · $15/seat/mo 访问 ↗
Salesforce
AI 销售与 CRM 自动化 4.5 /5 MaxAEO 评分
The market-leading sales CRM, now with Agentforce and Einstein AI built into every stage of the deal.
速览
Salesforce is best for mid-market and enterprise sales teams. It offers paid plans from $25/user/mo. Its standout strength is industry-standard CRM with unmatched customization and AppExchange ecosystem; the main trade-off is costs rise steeply at higher editions, and top AI features sit in Enterprise tiers and up. Top alternatives: HubSpot and ZoomInfo.
评分方法 编辑独立，排名不接受付费
定价
$25/user/mo
免费版
无
评分
4.5 /5
定价为撰文时（2026 年 6 月）信息，可能变动，请以官网为准。 · 数据核实于 2026-06-04
第三方评分： G2 4.4 · 25,000+ 条评价
定价方案
| 方案 | 价格 | 亮点 |
|---|---|---|
| Starter Suite | $25/user/mo (billed monthly or annually) | All-in-one CRM across sales, service, marketing & commerce; lead/account/opportunity management; AI email sync |
| Pro Suite | $100/user/mo (billed annually) | Greater customization & automation, sales quoting & forecasting, AppExchange access |
| Enterprise | $175/user/mo (billed annually) | Advanced pipeline management & deal insights, conversation intelligence, Agentforce (add-on) |
| Unlimited | $350/user/mo (billed annually) | Adds predictive AI, sales engagement, Premier Success Plan and full sandbox |
| Agentforce 1 Sales | $550/user/mo (billed annually) | Full AI suite with unmetered Agentforce for employees, plus Spiff, Sales Planning, Maps, Tableau Next & Slack Enterprise+ |
定价以官网为准（信息截至 2026-06-04）。
最适合
Mid-market and enterprise sales teams Companies standardizing on a CRM of record RevOps teams needing deep customization
为什么推荐
Salesforce Sales Cloud is the most widely adopted sales CRM, and its AI strategy, Einstein plus the Agentforce agent layer, is now embedded across the sales cycle from lead nurture to forecasting and coaching. Because those agents and predictions run on your own CRM data, teams get context-aware automation inside the system of record, with a deep customization and integration ecosystem that scales from small business to enterprise.
我们的观察
From our research, Salesforce Sales Cloud's strength is that its AI is native to the system of record: Agentforce agents (lead nurture, coaching, pipeline) and Einstein predictions run on your live CRM data, and the pricing ladder is unusually transparent for an enterprise vendor, with five published per-user tiers. The honest tradeoff is cost and complexity, the entry Starter Suite is $25/user/mo, but advanced pipeline AI, conversation intelligence, and unmetered Agentforce sit in Enterprise-and-up editions ($175–$550/user/mo), and getting full value assumes meaningful configuration and admin effort.
核心场景
- Manage leads, accounts, opportunities, and the full pipeline in one CRM
- Forecast revenue and inspect pipeline with AI-assisted predictions
- Run Agentforce sales agents for lead nurture, coaching, and pipeline tasks
- Surface call summaries and deal insights with Einstein Conversation Insights
- Customize and automate sales processes with Flow and AppExchange apps
集成
Gmail Microsoft Outlook Slack Tableau MuleSoft AppExchange apps ZoomInfo Gong Outreach
优点
- Industry-standard CRM with unmatched customization and AppExchange ecosystem
- Agentforce and Einstein bring agents, conversation intelligence, and predictive AI into the CRM
- Clear, published per-user tiers from Starter Suite up to Agentforce 1 Sales
缺点
- Costs rise steeply at higher editions, and top AI features sit in Enterprise tiers and up
- Full value requires real configuration and admin investment
选型时重点对比
- A configurable CRM of record rather than a single-purpose tool
- AI (Agentforce, Einstein) is grounded in your live CRM data
- Advanced AI and editions add cost and implementation effort as you scale
Salesforce 的替代品
常见问题
Salesforce Sales Cloud 最低多少钱？
Sales Cloud's entry plan, Starter Suite, is $25 USD per user per month (billed monthly or annually). From there it scales to Pro Suite ($100), Enterprise ($175), Unlimited ($350), and Agentforce 1 Sales ($550), all per user per month billed annually. Salesforce offers a free 30-day trial but no permanent free tier.
Agentforce 和 Einstein 在哪些套餐里可用？
Per Salesforce's pricing page, AI can be added from Enterprise edition and up: Agentforce is available for purchase on Enterprise and Unlimited, while the top Agentforce 1 Sales edition includes the full AI suite with unmetered Agentforce for employees. Some Einstein features (e.g. Conversation Insights) appear in lower editions, but predictive AI is concentrated in Unlimited and above.
Salesforce 多少钱？
Salesforce starts at $25/user/mo. There is no permanent free tier.
Salesforce 最适合谁用？
Salesforce is best for Mid-market and enterprise sales teams, Companies standardizing on a CRM of record, RevOps teams needing deep customization. A typical use: manage leads, accounts, opportunities, and the full pipeline in one CRM.
Salesforce 有哪些替代品？
Top Salesforce alternatives include HubSpot, ZoomInfo, Gong — compare them on features, pricing, and best-fit use case.
Salesforce 值得用吗？
Industry-standard CRM with unmatched customization and AppExchange ecosystem, though costs rise steeply at higher editions, and top AI features sit in Enterprise tiers and up. It is a strong fit for mid-market and enterprise sales teams.
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