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Reptor

European reputation intelligence that monitors 31 channels — Google, eight AI assistants, reviews, news, social, Wikipedia and podcasts — and scores sentiment on every result.

访问官网
速览

Reptor is best for communications and PR teams, from a solo comms lead to a 20-person department. It offers custom, quote-based pricing. Its standout strength is eight AI assistants monitored with the full answer, sentiment per cited source, and change tracking between scans; the main trade-off is no independent third-party review record — not listed on G2 or Capterra at time of writing. Top alternatives: Brand24 and Mention.

评分方法 编辑独立,排名不接受付费
定价
€129/mo
免费版
评分
4.2 /5

定价为撰文时(2026 年 6 月)信息,可能变动,请以官网为准。 · 数据核实于 2026-08-26

定价方案

方案 价格 亮点
Essential €129/month 1 entity, 1 country and language; daily Google + Bing SERP monitoring, 3 AI platform checks, review aggregation, email & Slack alerts, 30-day history
Professional €299/month 2 related entities; all monitoring channels, 7 AI platform checks, global news/blogs/forums, social media, sentiment trend dashboard, PDF export, 365-day history
Enterprise Custom 3+ entities across multiple countries and languages; competitor monitoring & benchmarking, multiple scans per day, WhatsApp & SMS alerts, API access, white-label dashboard, SLA

定价以官网为准(信息截至 2026-08-26)。

最适合

Communications and PR teams, from a solo comms lead to a 20-person department Brands that need early warning on negative coverage Companies tracking how AI assistants describe them and which sources those answers cite Agencies managing client reputation under a white-label dashboard

为什么推荐

Reptor is a European reputation-intelligence platform that treats reputation monitoring and media monitoring as one job: Google and Bing positions, answers from eight AI assistants, reviews, global news, social, autocomplete, Wikipedia edits, Telegram groups and podcasts all land in one dashboard with an AI sentiment score on every result. Two things set it apart in a crowded listening market. First, its AI coverage is unusually deep — it records the full answer, scores each of up to fifteen cited sources for sentiment, and, critically, counts being named and being cited as two separate things, so you can see whether a model knows your brand or is quietly using your pages while crediting someone else. Second, it publishes a measurement protocol that states the formulas, works through the arithmetic, and names what it deliberately leaves out (no advertising-value equivalents, no reach estimates inside formulas, no composite score with an invented weight) — a level of methodological candour rare in this category. Pricing is transparent and month-to-month, from €129/mo, which puts it within reach of teams priced out of enterprise listening suites. The honest counterweight: this is a young vendor. It reports 145+ companies monitored, carries no G2 or Capterra review record, and its entry tier is narrow — one entity, one country-and-language pair, three AI platforms — with competitor benchmarking reserved for Enterprise. For a comms team that wants AI-answer coverage alongside classic media monitoring and can accept a newer supplier, it is a genuinely differentiated option; for buyers who need an established track record or global multi-market coverage out of the box, the incumbents still hold that ground.

我们的观察

From reviewing the vendor's public site on 2026-08-26 (not a hands-on trial): the standout is Reptor's measurement protocol page, which is dated, states the formula behind each dashboard figure, works through the arithmetic with examples, and lists what it refuses to do — no advertising-value equivalents on editorial coverage, no reach estimates inside formulas, and no composite score built on a weight the vendor would have had to invent. It also documents its query rhythm plainly (one query per question per platform, weekly, across eight platforms, giving roughly 40–56 observations per round) and concedes that a single question is one observation that may differ next week, with stability coming from breadth rather than repetition. That candour is rare enough in this category to be the main reason to look. What it cannot offset is the absence of outside verification: 145+ companies monitored is the vendor's own figure, there is no G2 or Capterra record, and the named customer logos are small firms — so the methodology is checkable on paper while the data quality behind it is not yet independently attested.

核心场景

  • Monitor 31 channels in one dashboard — Google and Bing SERPs, AI assistants, reviews, news, social, autocomplete, Wikipedia edits, Telegram and podcasts
  • Track what ChatGPT, Gemini, Perplexity, Grok, Google AI Mode, AI Overviews, Claude and Copilot say about a brand, and score every source they cite
  • Separate being named from being cited in AI answers, to see whether a model knows you or is merely using your pages
  • Catch reputational damage early in blind spots — Telegram groups, podcast episodes, Wikipedia edits and autocomplete suggestions
  • Watch autocomplete for damaging completions ('complaints', 'scam', 'lawsuit') that prospects see before they click
  • Route urgent alerts to Slack, WhatsApp, email or a webhook, and send stakeholders automated PDF executive reports

集成

Slack WhatsApp Email Webhooks

优点

  • Eight AI assistants monitored with the full answer, sentiment per cited source, and change tracking between scans
  • Distinguishes being named from being cited in AI answers — a distinction most tools collapse into a single score
  • Covers genuine blind spots: Wikipedia edits, Telegram groups, podcast episodes and Google autocomplete
  • Public measurement protocol with formulas, worked examples, and an explicit list of what is left out and why
  • Transparent month-to-month pricing from €129/mo with a 7-day trial and no minimum term
  • Reputation and media monitoring in one platform, so alerts arrive as one stream rather than across several tools
  • Built in Amsterdam with data on European servers

缺点

  • No independent third-party review record — not listed on G2 or Capterra at time of writing
  • Young vendor reporting 145+ companies monitored, far smaller than the established platforms it competes with
  • Entry tier is narrow: one entity, one country-and-language pair, and only three AI platform checks
  • Competitor monitoring and benchmarking, multi-market coverage and API access are Enterprise-only
  • Sentiment is deliberately unweighted by reach, so a widely shared post moves the average no more than a small one
  • Dashboard interface is English and Dutch only, and pricing is quoted in euros

选型时重点对比

  • Combines reputation monitoring and media monitoring in one platform rather than splitting them across separate tools
  • Monitors eight AI assistants daily and scores each cited source, where most listening tools cover Google and social only
  • Counts brand mentions and domain citations in AI answers separately instead of folding them into one visibility number
  • Published measurement protocol with formulas, worked examples and stated exclusions — unusual transparency for the category
  • Young, Amsterdam-based vendor with a small customer base compared with the established platforms in this space

Reptor 的替代品

AI 数据分析与竞品监控

AI social listening that tracks mentions, sentiment, and competitor share of voice.

$149/mo 访问 ↗
AI 数据分析与竞品监控

Media monitoring and social listening that tracks your brand across the web and social in real time.

$599/mo 访问 ↗
AI 数据分析与竞品监控

Enterprise AI social listening, media monitoring, and consumer intelligence at global scale.

常见问题

它监控哪些 AI 平台?

ChatGPT, Google Gemini, Perplexity, Grok (xAI), Google AI Mode, Google AI Overviews, Claude (Anthropic) and Microsoft Copilot, with new platforms added over time. Google AI Overviews arrives with the daily Google scan, so it is recorded on every plan and does not count towards the AI platform checks — which matters because the entry tier covers three platform checks and Professional covers seven.

AI 答案里「被提及」和「被引用」有什么区别?

Reptor counts them separately. Being named means your brand appears in the answer text; being cited means your own domain appears among the sources the assistant used. The four combinations tell different stories: named and cited is the strongest position; named but not cited means the model knows you while someone else supplies the story; cited but not named means your pages feed the answer while another brand sits on top of it — a contribution that stays invisible unless it is counted on its own.

情感分析是怎么做的?

An AI engine (which Reptor states is powered by Claude from Anthropic) scores every mention on a 0.0–1.0 scale across five classes, with anything below 0.3 counted as outspokenly negative. The brand figure for a period is the plain arithmetic mean of those scores. Reptor deliberately does not weight by reach, on the stated grounds that reach cannot be established reliably for most sources and an estimate buried in a formula would make the final number impossible to audit.

有最低合约期吗?

No. All plans are month-to-month with no long-term commitment, and there is a 7-day free trial plus a free one-off brand scan before that. Annual billing is available with a stated saving of up to 20%, and Enterprise plans can include annual discounts. Prices are quoted excluding VAT.

Reptor 多少钱?

Reptor uses custom, quote-based pricing — contact their sales team for a quote.

Reptor 最适合谁用?

Reptor is best for Communications and PR teams, from a solo comms lead to a 20-person department, Brands that need early warning on negative coverage, Companies tracking how AI assistants describe them and which sources those answers cite. A typical use: monitor 31 channels in one dashboard — Google and Bing SERPs, AI assistants, reviews, news, social, autocomplete, Wikipedia edits, Telegram and podcasts.

Reptor 有哪些替代品?

Top Reptor alternatives include Brand24, Mention, Talkwalker — compare them on features, pricing, and best-fit use case.

Reptor 值得用吗?

Eight AI assistants monitored with the full answer, sentiment per cited source, and change tracking between scans, though no independent third-party review record — not listed on G2 or Capterra at time of writing. It is a strong fit for communications and PR teams, from a solo comms lead to a 20-person department.

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